Usability Engineer

Job Title

Usability Engineer

Job Description

Usability Engineer

Ensure that products we develop in Philips are safe, effective, efficient, intuitive, and satisfactory to use. You raise awareness around usability & user-centered design, and advocate for user needs and patient safety in the business and the project team.

Define the usability strategy for the project and lead the usability activities in collaboration with a multidisciplinary team, which includes UI/UX designers, product designers, clinical specialists, product managers, researchers, developers, and system engineers.

Your role:

• Conduct user research, task analysis and create use scenarios.

• Analyze post-market data and identify usability issues.

• Lead usability FMEA.

• Support the development of user-centered and safe-to-use UI and UX solutions.

• Plan, execute and report usability evaluations and ensure critical findings are fixed.

For medical devices projects : conduct summative evaluation and create the usability engineering file, in compliance with the FDA, NMPA guidance and IEC62366-1

You’re the right fit if:

Minimum Required Qualifications

Education

• Bachelor’s / Master’s Degree in (UX) Design, Interaction Design, Visual Design, Computer Science Engineering, Human Factors Engineering, Human-Technology Interaction, Cognitive Science, Industrial Design Engineering, Bio-Engineering or equivalent.

Work Experience

• Minimum 2 years of experience with Bachelor’s in areas such as User Experience (UX) Design, Information Architecture, User Research, Product Design, Usability Testing or equivalent OR no prior experience required with Master’s Degree.

Preferred Qualifications

• Minimum 3 years’ experience of usability engineering of complex systems, medical devices preferred, from early phases of gathering user needs to late phases of product validation and post market follow-up. Including: conducting task analysis, providing inputs to UI/UX designers, risk managers and engineers, performing and reporting usability evaluations.

• Good knowledge and understanding of regulation requirements for usability of medical devices: NMPA, FDA guidance and IEC62366-1.

• Good understanding of quality systems (QMS) and risk management principles.

• Good knowledge and understanding of cognitive ergonomics principles.

• Good understanding of the healthcare domain and clinical workflow e.g. in hospitals.

• Preferred: experience in working effectively in multidisciplinary teams and in a complex global company.