Atlassian Support Engineer
Project description
Our client is an EU subsidiary of a Global Financial Bank working in multiple markets and asset classes.
This role will be focusing on the administration of already deployed Atlassian products (JIRA, Confluence, Bitbucket, Bamboo)
Responsibilities
Atlassian Support Engineer for the Client:
Administration of already deployed Atlassian products (JIRA, Confluence, Bitbucket, Bamboo) which has already been deployed
enterprise server-side installation with over 400 users
Effectively raise, record, monitor progress of all incidents and service requests specific to Atlassian product
Support & implement additional mechanisms for data storage and transformation in accordance with company policies
IT support coverage during CET working hours (incident management & resolution)
Research & analysis of future options in terms of migration to Cloud
Provide timely feedback to the business and stakeholders as required.
Provide troubleshooting solutions, report and analyze tickets raised
Liaise with other support/development teams to resolve cross-system issues
Skills
Must have
MUST HAVE: Experience with Atlassian products (JIRA, Confluence, Bitbucket, Bamboo) .
At least 3 years of relevant experience in Banking /Financial Services Technical Skills: – Experience with deployed Atlassian products (JIRA, Confluence, Bitbucket, Bamboo) – Experience in data storage and transformation
Experience in cloud migration Non technical skills
Good communication skills with the business people and IT
Superior problem-solving abilities.
Pleasant, friendly attitude, with an ability to adapt to change.
Strong listening skills and attention to detail.
Demonstrated ability to work in a fast-paced environment.
Aptitude to switch tasks quickly and adapt to change.
Nice to have
Training on Datawarehousing, BI, Data modelling, Microsoft SQL server, SSIS, Scrum
Other
Languages
English: C2 Proficient
Seniority
Senior
Amsterdam, NL, Netherlands
Req. VR-115686
Technical Support (SL2)
BCM Industry
07/07/2025
Req. VR-115686
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5757 Keer bekeken
- Salaris 100,000.00€ Per jaar
- Land Netherlands
- Stad Amsterdam
- Solliciteer direct! Bezoek website
- Vacature link Bezoek website
- 0
- Per maand
- Amsterdam
- 0
- Per jaar
- Rijswijk
- 0
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- Koog aan de Zaan
- 0
- Per jaar
- Rotterdam
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